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Senior Manager - EMEA - Professional Services

Domaine d'activité
Études et conseils
Informatique / Télécoms

Desclos F.

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Mon profil en quelques mots

20+ years of experience, mainly in an International environment, including a 2-year expatriation in Botswana.

Leading the Managed Services activities, across Africa and Western Europe, for the past 4 years, I am supporting the pre-sales/contracting process and then responsible for delivering the agreed operational scope for the CRM, Billing, Mediation and Digital Services (VAS) products.

Main domains:
- Program Management and complex project delivery
- International environment (Africa and Europe)
- Operational support post-implementation
- CRM, BSS, Mediation, Big Data, Cloud Computing, Agile
- Telecom, Bank & Finance
- Management of project & production managers
- Multi-cultural and multi-geographic staffing
- Responsibility of direct and delegated reports