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Workplace Change Management

Description du poste

  1. Entreprise anonyme

    Domaines d'activité :

    End date :
    20.10.2022

    Intitulé : Workplace Change Management
    Lieu :  Hauts-de-Seine
    Durée  :  3 mois renouvelable
    Démarrage :  01/08/2022

     

    Description et livrables de la prestation

    Context : Our client has started an IT Transformation program since a few years, moving to Cloud solutions. The IT on-premise infrastructure is outsourced to our client tech. Workplace is part of this IT transformation, moving to standard and cooperative tools like O365 on-line, audio/video tools (Service Now), etc... Workplace environment is changing quickly due to more and more flexible way of working: home office, co-working, mobility, webinars… Currently, user experience is not positive due to top-down approach driven by technical change milestones.

    Change management consultant will be in touch with the 7 clients Regions worldwide to get their feedback and adjust change management approach to each Region level of maturity.

    He will :
    - Analyse improvements to be done included by the service desk
    - Prepare Group communication
    - Presentation during steering committees with board member
    - Design and prepare materials (e-leaning, video, document…),
    - Support workshop, webinar, task force when needed
    - Change management consultant will work with the Workplace Product Owner who will steer and challenge our workplace provider

    KPI :
    - Global Change strategy roadmap
    - Ensure a smooth change across all regions
    - Business satisfaction survey score: restore user trust on workplace transformation plan

     

    Expertise souhaitée

    Senior expertise on transformation and
    change management : Definition of the strategy
    Definition of the communication roadmap in coordination with Regions
    Project management in a multi-country context
    Business adoption skills
    Workplace transformation experience
    French and Fluent English, Deliverables need to be in English
    Able to communicate to and with C-level

     

    Mobilité

    Start date of the mission: ASAP and early in September the latest.
    Location: Paris La Défense and possibly up to 2 days in remote work

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